Microsoft CSP at Intellity at a glance
- Intellity GmbH is a Cloud Solution Provider (CSP) for Microsoft 365 and Microsoft Azure in the indirect model, as an Indirect Reseller.
- Intellity sources the licenses through a Microsoft-authorized distributor. Intellity remains your contact for consulting, support and billing.
- As a Microsoft CSP, Intellity supports companies with M365 licenses through consulting, provisioning, support and billing from a single source.
- The Azure Plan is billed based on actual consumption: you only pay for what you use.
- In addition to the licenses, four Managed Service Helpdesk modules are available: Basic, Bronze, Silver and Gold.
- Companies that also want Microsoft 365 operated for them combine the licenses with Intellity Managed Services, such as 2nd level support.
- Intellity is a Microsoft Solutions Partner for Security and AI & Business Solutions, with the Identity and Access Management specialization.
As of September 2026 · Information on the “Microsoft 365 Licenses and Azure Plan” offering of Intellity GmbH.
What is a Microsoft CSP?
A Cloud Solution Provider (CSP) is a Microsoft partner through which companies purchase Microsoft 365 licenses and Azure services. Microsoft distinguishes two models: direct CSP partners (Direct Bill) bill directly with Microsoft, while indirect CSP partners (Indirect Resellers) source the licenses through a Microsoft-authorized distributor. Intellity works in the indirect model. Your contact remains Intellity: we provision the licenses, adjust them as needed, handle billing and are the first point of contact for support.
Microsoft
Vendor of the cloud services
Microsoft 365, Microsoft Azure, Entra ID
Distributor
Microsoft-authorized distributor through which Intellity sources the licenses
License sourcing, billing to Intellity
Intellity as Indirect Reseller
Consulting, provisioning, support and billing from a single source
License selection, Cloud Marketplace, helpdesk modules
Your company
Uses licenses and services with a dedicated contact
One contact, transparent billing, flexible adjustments
M365 licenses with the right CSP partner for Microsoft
As an indirect Cloud Solution Provider, Intellity supports you in selecting and provisioning your Microsoft 365 licenses and in day-to-day operations.
Everything from a single source
Consulting, provisioning, support and billing for Microsoft 365 and the Azure Plan are handled by one contact.
Consumption-based Azure Plan
Azure services are billed flexibly based on actual consumption, with regular and detailed invoices.
Support without detours
Phone consulting, email support and an online ticket system, complemented by bookable helpdesk modules.
Microsoft Solutions Partner
Solutions Partner for Security and AI & Business Solutions, with recognized Microsoft Most Valued Professionals (MVPs) on the team.
Our service offering for Microsoft 365 and Azure
The offering for Microsoft 365 and the Azure Plan consists of four building blocks, from license consulting to transparent billing.
Consulting & license analysis
Analysis of your business processes, cost-efficient license selection, suitable M365 licenses, scaling in line with your growth plans
Provisioning & migration
License provisioning, application configuration, migration of existing data on request
Support & operations
Phone consulting, email support, online ticket system
Billing & cost control
Regular, detailed invoices with a clear breakdown of all services
Managed Microsoft 365
Companies that want Microsoft 365 not only licensed but also looked after combine the licenses with Intellity Managed Services. As a Microsoft 365 managed service, Intellity then also takes over 2nd level support, incident management and patch management.
View 2nd level support →
Managed security for Microsoft 365
Intellity Watch Tower complements the licenses with security monitoring and event management for Microsoft 365 and cloud environments.
View managed security services →
Managed Service Helpdesk modules
In addition to your licenses, you book the helpdesk module that fits your needs. All modules include access to our support organization and free license adjustments for CSP customers.
| Module | Service hours | Response time | License adjustments |
|---|---|---|---|
Basic | Mon–Fri · 9 am–5 pm | Best effort | incl. |
Bronze | Mon–Fri · 9 am–5 pm | < 4 h | incl. |
Silver | Mon–Fri · 8 am–6 pm | < 2 h | incl. |
Gold | Mon–Fri · 8 am–6 pm | < 1 h | incl. |
In the Basic module, response times are not guaranteed. Work outside service hours is billed separately.
The Intellity Cloud Marketplace
The Cloud Marketplace offers Microsoft 365 licenses for Business and Enterprise as well as the consumption-based Azure Plan with transparent monthly billing.
- Microsoft 365 Business & Enterprise licenses
- Consumption-based Azure Plan
- Flexible adjustments at any time
- Transparent monthly billing
Ready to go in three steps
From the first conversation to ongoing operations, a dedicated contact supports you.
1. Consulting & selection
We analyze your requirements and identify the right Microsoft 365 licenses and Azure Plan.
2. Provisioning & migration
We set everything up and, on request, migrate your existing data.
3. Support & billing
Ongoing support through the selected helpdesk module and transparent billing from a single source.
Microsoft CSP FAQ
What is a Cloud Solution Provider (CSP)?
With a Cloud Solution Provider (CSP), companies buy Microsoft 365 licenses and Azure services from a Microsoft partner instead of directly from Microsoft. As a CSP, Intellity provisions the licenses, supports day-to-day operations and bills Azure services based on actual consumption. Consulting, provisioning, support and billing come from a single source.
Is Intellity a CSP partner for Microsoft?
Yes. Intellity GmbH is a Cloud Solution Provider (CSP) for Microsoft 365 and Microsoft Azure in the indirect model: as an Indirect Reseller, Intellity sources the licenses through a Microsoft-authorized distributor. Intellity is also a Microsoft Solutions Partner for Security and AI & Business Solutions. Companies looking for a Microsoft CSP partner for licenses and operations get both from a single source at Intellity.
Where can I buy Microsoft 365 licenses?
You can buy Microsoft 365 licenses through a Cloud Solution Provider such as Intellity. Intellity advises on the selection, provisions the licenses and offers them through the Cloud Marketplace. Contact us for a personal quote.
How is the Azure Plan billed?
The Azure Plan is billed based on actual consumption. You only pay for what you use and receive regular, detailed invoices with a clear breakdown of all services used.
Does Intellity also migrate existing data?
Yes. On request, Intellity handles the implementation, including application configuration and the migration of your existing data and systems, aligned with your ongoing operations.
Which support options are available for CSP customers?
Intellity offers phone consulting, email support and an online ticket system. In addition, the Managed Service Helpdesk modules Basic, Bronze, Silver and Gold can be booked; they differ in service hours and response time.