IAM Use Case: Onboarding – The underestimated starting point for security, efficiency and trust in the user lifecycle

Why the first step counts

Before a person in the company is granted access to systems, data, or applications, key questions must be clarified: Who is this person? Has the person authenticated themselves? What are they authorized to do – and for how long?

Modern Identity & Access Management (IAM) begins right here. With clear rules, automated processes, and an architecture that ensures security and efficiency by design – from the first day of work.

The reality without structured IAM

Many companies still rely on manual onboarding processes – and risk more than just wasting time:

❌ User accounts are set up manually – with delays (admin overhead)

❌ Licenses are assigned incorrectly or twice

❌ Employees start without access to important tools

❌ IT support is overloaded, users are annoyed – the first impression suffers

This is what professional onboarding with automated IAM looks like

With a well-thought-out IAM strategy, onboarding is structured, fast, and secure:

✅ Automated onboarding – no more manual workflows

✅ Identity provisioning – Identities are provisioned directly from the HR system to the target system

✅ Role-based authorization model – access based on team & function, with expiration dates and manager/owner review

✅ Temporary accounts for external employees – with clearly defined expiration dates

Practical example: IAM onboarding in sales

A new sales employee starts at the company.

Thanks to modern IAM, everything is ready on the first day:

• HR provides the data record, and the user is automatically created in the systems.
• Email, Teams, and CRM access are available immediately after the first login.
• No IT ticket, no waiting – everything is automated.

Why?

• The HR system automatically transmits the relevant information (provisioning).
• The "Sales" role is preconfigured in the IAM system – including tools and rights (access).
• The first login immediately includes the setup of multi-factor authentication (MFA) – simply secure!
• Workflows ensure that no task is overlooked and all attributes are correct – no typos when manually typing in IT.

The advantages at a glance

An IAM onboarding strategy offers the following benefits:

• Speed: New employees are immediately ready to work
• Security: Clear processes, no redundant rights, secure login procedures
• Compliance: Everything is traceable, documented, and auditable
• Reduced workload: Less effort for IT & HR through automated processes

IAM is more than security

If properly thought out, IAM offers more than just protection against identity theft and the resulting data loss: Structure, trust, and control are completely automated and require minimal manual effort – for every new access, from the first click, and always with the correct name, even with difficult spelling. 😉

Modernize IAM onboarding now